Circulation Policies

The Library at California State University, Sacramento exists and is funded primarily to support the University’s teaching and research needs. The general collection operates on an open shelf, self-service basis. Provisions of other departments vary. Borrowed materials must be returned to the appropriate Book Returns in and about the Library.

TABLE OF CONTENTS

Cards Required for Library Use

Library Cards/Fees

Loan Limits

Loan Periods

Services for the Disabled

Renewals

Holds and Recalls

Suspensions and Fees

Item Replacement Options

Book Returns

Building Restrictions

Accessing Your Library Account

CARDS REQUIRED FOR LIBRARY USE

CSUS Faculty, Staff, Students, and Foundation Staff may purchase the OneCard ID at the OneCard Center (916 278-7878 http://www.csus.edu/aba/onecard/index.html in the Brighton Hall annex during the posted hours. The OneCard is required for checkout at all departments. A current validation sticker (available at Student Financial Services) is required for use at other CSU and UC Davis libraries.

Non-CSUS affiliated patrons may purchase a Community Borrower card.

Alumni Association members from all CSU campuses may show proof of current membership and purchase a Library Card for $5.

Library cards for special programs (Friends of the Library, Renaissance Society, etc) are issued at the Circulation Desk.

LIBRARY CARDS/FEES (list not all-inclusive and subject to change)

All borrowers must present a current OneCard or Library Card each time a book is checked out or renewed. To qualify for semester checkout, Thesis students must also show a current Thesis Card for each checkout. To apply for or renew a Library Card, inquire at the Circulation Desk during the posted cashiering hours.

All Community Borrower Card applicants must be at least 18 years of age, a permanent resident of the Sacramento area, and must present a valid CaliforniaDriver’s License or other photo ID (CA ID, Passport, Military ID) with current local address and one other matching address (check, vehicle registration, etc.).

Non-CSUS affiliated borrowers include Community Borrowers: 5 book limit, $25/3 months, $50/6 months, $75/year, or Local Community College Full Time Faculty: 5 book limit, $25/year.

CSUS affiliated borrowers include persons such as Alumni, Faculty Spouses, Renaissance Society, Affiliates, President’s Club, or any other category that is directly related to CSUS but does not qualify for the OneCard. The fee for the CSUS affiliated Library Card is $5 per year.

Library privileges are non-transferable. A OneCard or Library Card may be used only by the person to whom it is issued. Proxy Card borrowing privileges are available only to CSUS Faculty, Staff, and Administrators. Those who meet the established guidelines are responsible for the return of all proxy-borrowed items and for responding to recall notices and bills.

LOAN LIMITS (list not all-inclusive)

CSUS & other CSU Students: 50 items

CSUS Thesis Students: 75 items

CSUS Part and Full Time Faculty and Staff: 100 items

UC Davis Students (currently enrolled) and UC Davis Full Time Faculty: 5 items

LOAN PERIODS

(Note: If an item is recalled for a hold request, the patron, regardless of status, is guaranteed 3 weeks only.)

CSUS Students, Alumni, Community Borrowers, UC Davis, and other CSU Students: 3 weeks.

CSUS Thesis & Doctoral Students, and Part Time Faculty: Entire semester including intervening breaks & sessions, unless recalled or from Browsing Area.

CSUS Full Time Faculty and Staff: 180 days, unless recalled or from Browsing Area.

It is the borrower’s responsibility to know their DUE DATES and to return items on time.
To check your due dates, select MY LIBRARY ACCOUNTS > MY EUREKA on the Library webpage and follow the login instructions.

SERVICES FOR THE DISABLED

The Library offers certain services for people with disabilities. See Resource Guide for Users With Disabilities at: http://library.csus.edu/content2.asp?pageID=62

RENEWALS

Unlimited online & in-person renewals at the Circulation Desk are available for all current patrons with the following exceptions: 1) for patrons with semester loan periods, 2) if an item is recalled (all items are subject to early recall), 3) if items are 45 or more days overdue, 4) for accounts with fees of $10 or more, 5) for accounts with other blocks. NOTE: Items may not be renewed by mail, lists, or over the telephone.

HOLDS AND RECALLS

In-person and online hold requests may be placed by Faculty, Staff, and Students of CSUS. An item is recalled when a hold is placed. Items placed on hold are then recalled by the Circulation Department. If a hold has been placed on an item checked out to you, you will be notified of the new due date by email, or by postal service if your email is not on file. When a recalled item is returned, we will notify the person who placed the hold, and the item will be held for pickup at the Circulation Desk for two weeks. You may view your patron account to determine the due date or if the item is ready for pickup.

SUSPENSIONS AND FEES

Items are due on the due date & due dates may change. To avoid overdue fees & other account blocks, make sure your email & postal addresses are current & monitor your account regularly. You will receive due date reminders & other important notices if your address information is current. Fees accrue 365 days a year, even when the Library is closed. When an item is forty-four full days overdue, a bill of $70.00 accrues (cost of item: $50, processing fee: $10, overdue fee: $10). All accounts not paid within 30 days of billing are sent to Campus Billing for collections. These accounts may result in additional fees due to collection costs. UCD & other CSU students will have home campus Academic Holds placed against them. Borrowing privileges will be restored when the overdue materials are returned and the fees are paid. Important: Non-receipt of overdue and billing notices, or distance from the campus, do not mitigate overdue fees due to failure to return items by the assigned or re-assigned due date.

If an item checked out to you is recalled, you will be notified by mail of the new due date. If the item is not returned before or on the new due date, a $10 overdue fee will be assessed. Items may be recalled at any time, so borrowers who will be away from their mailing address for more than one week should, before leaving, return all items, or make arrangements to ensure their prompt return. Patrons should be aware that all notices are to be considered a courtesy only. Non-receipt of notices therefore does not mitigate overdue fees.

It is your responsibility to monitor your due dates by viewing the My Library Accounts > My EUREKA option on the Library website. The Circulation Department should be notified of any long term or permanent change of your email & postal addresses.

PAYMENT OPTIONS: 1) Pay at the Circulation Desk in the Library. See the Schedule of Hours (on the Library website or handout) for current cashiering hours. 2) Pay by mail. Phone 278-6708 for instructions.

ITEM REPLACEMENT OPTIONS (contact Circulation Department before selecting from options listed below, 278-6708)

1) Pay $50 set price item cost. 2) Pay Books In Print price (excluding certain items). 3) Provide replacement item (Library authorization required). Note: All options also require a $10 processing fee, & a $10 overdue fee for items 44 full days overdue. Both fees are non-refundable.

Theft or damage to Library items are subject to prosecution by provision of the California Education Code.

BOOK RETURNS

The Library Book Return is located near the Circulation Desk on the Main Floor. When the Library is closed, items may be returned in the After Hours Book Return located directly south of the Main Entrance doors. In addition, there is a 24-hour Drive-up Book Return located at the corner of Sinclair and Moraga, just past the tennis courts. Items checked out from the Reserve Book Room must be returned to the Reserve Book Room returns (outside drop available all hours) and not to the main Library Book Return. Library Media Center items must be returned to the Media Center (if open).

BUILDING RESTRICTIONS

Use of bicycles, roller-skates, rollerblades, skateboards, and tobacco in any form, is not allowed in the Library. Pets, with the exception of aids to persons with disabilities, are not allowed in the Library. Current food and drink restrictions and the cell phone policy are posted at the Main Entrance. In Silent Study Areas talking, cell phone use, & other noise are not permitted.

ACCESSING YOUR LIBRARY ACCOUNT

In order to DISPLAY your Library record, RENEW items online, or PLACE HOLDS on checked out items, you must have a current EUREKA account.  If you find that your name is not in the EUREKA database, inquire at the Circulation Desk.  The DISPLAY & RENEW functions are accessed through your My EUREKA Account in EUREKA, the online Library catalog.  EUREKA is available at any Library RESEARCH station, campus computer lab, or off campus through the Library Homepage at http://library.csus.edu .
     Students, Faculty, and Staff (OneCard holders) must use their SacLink Username & Password.  Non-affiliated patrons must use the last 9 numbers of their Library Card barcode as their Username & create a LIBRARY PIN (Personal Identification Number).  If your email address is on file you may create a new LIBRARY PIN online by selecting the ‘Forgot your pin?’ option.  If your email is not on file, go to the Circulation Desk or call (916) 278-6708.  

To Access Your Library Account For Eureka Options:

• Go to the CSUS Library Homepage at http://library.csus.edu.
• At the top right, select My Library Accounts & then the My Eureka.
• Select either OneCard Holders or Library Card Holders.  Follow the instructions & select Submit.
• Always be sure to select LOG OUT.

    Eureka allows the following options (OneCard & Library Card options may vary):

• Unpaid Fines.
• Checked Out Items (to check your due dates or renew items).
• Modify Your PIN (Library Card holders).
• Modify Personal Info (note: OneCard holders may modify email through My Sac State > Student Personal Info).
• Preferred Searches (to locate available items, save item records, or place holds on checked out items).
• My Reading History.  You must opt in to this feature to review or recover a record of previous checkouts & searches
• My List (to keep &/or email research info). 
• Always be sure to LOG OUT.

To Renew Online (not available for patrons with semester loan periods):

• Go to the CSUS Library Homepage at http://library.csus.edu .
• Log in to your account as detailed in To Access Your Library Account above.
• Select the Checked Out Items option.
• To renew all items, select the Renew All option.
• To renew specific items, check the box to the left of each title & then select the RENEW SELECTED ITEMS option.
• Always be sure to LOG OUT.

Please note: You may renew an item as many times as you wish but you may not renew if you have fees of $10.00 or more, items 45 or more days overdue, or other blocks on your Library account.  Recalled items are not renewable & the due date may have been changed.

It is your responsibility to keep track of due dates. Avoid overdue fees by monitoring your account regularly.

 To Place or Cancel A Hold:

If during a EUREKA search you find an item with a DUE DATE in the STATUS box, you may place a hold on it if your Library account is current with no blocks, no items 45 or more days overdue, & no fees of $10.00 or more.

To Place A Hold (available only to Sac State Students, Faculty, & Staff):

• Log in to your My Eureka account.
• In the SEARCH box, enter title, author, etc, & select SEARCH.
• If a due date shows at the bottom of the page, select Place Hold at the top.
• Complete REQUEST VERIFICATION page, if necessary, & select SUBMIT. 
• At next page select REQUEST SELECTED ITEM.
• The next page will verify your request & show a due date.  This due date will probably change to allow time for return of the item (10 to 21 days), so always view your account later for current due dates.
• Always be sure to LOG OUT.
• If your current email is on file you will be notified by email when the item is returned (U.S. Mail otherwise).  You may also view your account to verify item status.

If the STATUS displays REQUEST WAS SUCCESSFUL the hold is placed.  The original borrower is notified of the new due date (at least 10 but no more than 21 days from the date the hold is placed).  When the item is returned, its EUREKA status will be changed to HELD AT CIRC for 14 days.

Please note: The request will not immediately show on your account.  It is not necessary to resubmit the request.

To Cancel A Hold:

• Log in to your Library account.
• Select the PREFERRED SEARCHES option.
• At next page select REQUESTS.
• Check item box under CANCEL & then select CANCEL SELECTED.
• NO HOLDS FOUND will now show at bottom of page.
• Always be sure to LOG OUT.

Contact the Circulation Department at 278-6708 or circmail@library.lib.csus.edu if you have any questions.

9/24/09