SacState University Library SacState University Library Header Image My Library AccountsAsk a LibrarianHow do I...?
Resources & Collections  Library Services  About the Library  News & Announcements
spacer image
Home > Help > FAQs
FAQs

General Library questions
Book, video, and cd questions

Printing and photocopying questions
Article questions
Computer questions

Alumni and guests questions

General Library questions:

Can anyone use the Library?
Yes, the Library is open to the community. It may be helpful to know that our books and journals support the academic areas taught on campus. For some subjects, such as best sellers and hobbies, the public library may offer a more appropriate collection of books and journals.

Can I use the Library's computers?
Anybody can use the Library's research stations available on the 2nd floor to access the Internet, library catalog, and library databases. Only current CSUS students, faculty and staff with active Saclink accounts can use computers with word processing and other production software.

When are you open?
See the link to hours on the Libraryís homepage.

Can I reserve a group study room?
No. There are about 15 groups study rooms throughout the Library that are available on a first come, first served basis. They may not be held or used by one individual. Locations of study rooms are indicated on maps near the North elevators or ask for a map at the Reference Desk. Priority is given to Sac State students.

Where is there a quiet place to study in the Library?
The 4th floor is for quiet study where cell phones and talking are not allowed.

I donít have or I forgot my Library PIN.
As of Fall 2009, students, faculty and staff at Sacramento State will log in to their My Library account using their SacLink UserID and password.

All other Library users: On the right side of the Libraryís homepage, open the ďMy Library AccountsĒ button. From here, you can establish your EUREKA account or login to it. If you forgot your PIN, in order to set a new one, call User Services at 916-278-6708 to have your old PIN erased.

My professor said that he placed books and articles on reserve in the Library. Where are they?
Go to Course Reserve Materials and search for your class or professor. Course reserve materials (textbooks, readings, example exams, etc.) are held at the User Services desk on the first floor of the Library or they could be electronically available. For help, see Electronic Reserves Information.

Can my organization mount a display in one of the Library display cases?
Please direct all display queries to Library Administration: 916-278-5679.

Can I get change for my $5, $10, $20 or larger bill?
No, the Library no longer makes change.

Printing and photocopying questions:

How do I print from a Library computer?
Currently, no printing is available for community members. Students, faculty, and staff need to login to a computer with SacLink login in order to print. Your OneCard, the campus ID, is your print card. Printing is 5 cents per side of page printed. Printing can be made duplex (double-sided) so a page with print on both sides will cost 10 cents. At the beginning of the fall and spring semesters, students are given credit for black and white computer printing. You can add money to your card at the OneCard office at Student Financial Services Center in Lassen Hall, Room 1001 or on a Value Transfer Station (VTS). To print, go to a Library PrintSmart station, slide your OneCard, click on the job you want printed. More instructions are available at the Printsmart page.

How can I print a document double sided from a Library computer?
To print your document double-sided, click the Preferences button in the Print dialog box. Then check the box next to 2 sided printing.

Can I print from my laptop in the Library?
Currently, no wireless printing is available. In the future see Wireless Printsmart Driver Installation Website and PrintSmart System Instructions.

Can I make double-sided photocopies in the Library?
Yes. Each photocopier may have a different method, but they are all capable of making double sided copies.

Is there a photocopier with a feeder in the Library?
Yes, currently there is one photocopier with a feeder tray located next to the stairwell on the first floor of the Library.

Book, video, and cd questions:

How do I find out what books are in the Library?
Search EUREKA, the Library catalog, to find books and periodicals. For more information try the Search for Books tutorial at the Library Channel.

How do I find theses written by Sacramento State students?
Search EUREKA, the online catalog. Limit your search to theses by changing Entire Collection to CSUS Theses Collection.

How do I find videos or cds the library owns?

  • Follow these steps
    1). Go to the Advanced Search screen in the online catalog EUREKA.
    2). Enter title, subject, composer, or keywords
    3). Change Material Type to DVD, Video Cassette, Music CD from the drop-down menu.
    4). Click Search

How do I borrow a book?
See User Services on the 1st floor. We offer options for borrowing even if you are not affiliated with Sacramento State.

How do I renew a book?
With the exception of semester loan periods (e.g. Part Time Faculty, Thesis students, Doctoral students) all patrons may now renew indefinitely online as long as there are no other blocks on their account (e.g. account has expired or money owed). Login to My Eureka Account to renew your items. For more information try the Renew Materials Online tutorial at the Library Channel.

You donít have the book I want. What do I do now?
Contact Interlibrary Resource Sharing. You can borrow a copy if you have a OneCard. Other borrowers can ask at their local public library. For more information try the Get Books not Owned by Our Library tutorial at the Library Channel.

I returned a book but received an overdue notice. What can I do?
Contact User Services for your options.

Can I pay my fines online?
Yes, full instructions are here.
Fines can no longer be paid in person. Call User Services if you have any questions 916 278-6708.

Can I find a list of new books in the Library?
Yes, the New Titles List includes all the new materials including books, videos, etc. added to Library collections for the past three months.

Article questions:

How do I find online articles?
Start with Database and Article Searching. Choose a subject in order to limit the database list to those most appropriate for your topic. Academic Search Premier (by EBSCO) covers most academic subjects and is a good place to start. (There are other databases that cover single subjects in greater depth for more rigorous research.) Type in the keywords you would find in a good article. If you want scholarly or peer reviewed articles, limit your search with that check box. When you see your results, if an article isnít full text in this database, click on the SFX button to see if it is available in another database. You donít have to limit your initial search to full text because we may have it elsewhere.
For more information see the Search for Articles tutorial at the Library Channel.

I have the citation, but need the full-text of the article. How do I find it?
Use the Article Citation Linker. Depending on the database, it will either open the actual article, or a summary of the article that has a link to a PDf or HTML version. In some databases you will need to maneuver through a list of years and/or volumes of the journal before you can open your article. View video demonstration of the Article Citation Linker here.

Whatís a scholarly or peer reviewed or refereed article?
See this Research Guide, Magazine or Scholarly Journal. Most databases allow you to limit the results to scholarly articles only.

I know what journal I need. How do I find it?
Check EUREKA, the Library catalog, to see if we subscribe. There may be a link to the online issues. Next, try ďJournal TitlesĒ for online journals that arenít included in EUREKA. This is a list of journal that have full text articles in databases or are in print in the Library. For more information see Find a Journal tutorial at the Library Channel.

I need articles for a paper for my class. Where do I start?
Start by opening Database and Article Searching and a choosing your subject area. Youíll be shown the databases that are most appropriate for your topic. In addition, librarians have put together Research Guides to help you locate sources of information. If you need more help, come see us at the Reference Desk 916-278-5673 or call for an appointment.

Why canít I see the full article at home?
Not everything is available online but letís start with your connection. Have you read the Off-Campus Access Guide? Connecting to electronic resources from off-campus requires authentication before access is allowed. Your Saclink user name and password are required.

Or itís possible that the article you want to see is not available electronically. If you clicked on SFXwhen you found an article you wanted to see, a new window with possible sources for the article would open. Depending on the journal title, it may be available in a different database or in print in the Library.

I need help formatting my bibliography according to APA (or MLA).
Most databases offer the option to save or export citations in several styles, such as APA or MLA. Or go to the Writing Guides and scroll to the guide in the style you need.

I want further help finding articles and formatting my paper. What else can I do?
Consider attending one of the Library's workshops! No appointments are necessary, just drop in.

How can I add articles to WebCT?
Follow the instructions on the Instructional Services page.

Computer questions:

Does the Library have any laptops available for checkout?
Yes. Laptops are available for checkout at the User Services desk located on the first floor. Laptops can be checked out for up to four hours and must stay on campus. Currently registered CSUS Graduate and Undergraduate students who are in good standing are eligible. You must have a valid CSUS One Card with no outstanding library fines or charges.

How do I print from a Library computer?
Currently, no printing is available for community members. Students, faculty, and staff need to login to a computer with SacLink login in order to print. Your OneCard, the campus ID, is your print card. Printing is 5 cents per side of page printed. Printing can be made duplex (double-sided) so a page with print on both sides will cost 10 cents. At the beginning of the fall and spring semesters, students are given credit for black and white computer printing. You can add money to your card at the OneCard office at Student Financial Services Center in Lassen Hall, Room 1001 or on a Value Transfer Station (VTS). To print, go to a Library PrintSmart station, slide your OneCard, click on the job you want printed. More instructions are available at the Printsmart page.

Can I print from my laptop in the Library?
Currently, no wireless printing is available. In the future see Wireless Printsmart Driver Installation Website and PrintSmart System Instructions.

Can I write or edit my document in the Library?
Yes! The majority of the computers in the library have production software such as Microsoft Word, Excel, or PowerPoint. If you have a Saclink account, you can use these computers in the Library Collaborative, 2 North Lab, or 3 South Lab. Some terminals on the 1st, 2nd, and 4th floors are Research Stations which do not have production software, but they are available for anybody to use.

Alumni and guests questions:

Can anyone use the Library?
Yes, the Library is open to the community. It may be helpful to know that our books and journals support the academic areas taught on campus. For some subjects, such as best sellers and hobbies, the public library may offer a more appropriate collection of books and journals.

Can I use the Library's computers?
Anybody can use the Library's designated research stations on the 2nd floor to access the Internet, library catalog, and library databases. Only current CSUS students, faculty and staff with active Saclink accounts can use computers with word processing and other production software.

Can I use the wireless network in the Library or on campus if I'm not a Sacramento State student?
Yes, but at a reduced speed. To access the wireless network, simply click the Guest option to connect to the wireless network after opening your Internet browser.

Can I check out books?
Yes, with purchase of a Community Borrower or Alumni Borrower card. Alumni can purchase a card at a discount rate with proof of current membership in the Sacramento State Alumni Association. See User Services or call 916 278-6708 for full details on how to get a library card.

Can I get a bound copy of my thesis for my own personal use?
The Library does not provide this service. However, the Copy Graphics Center on campus offers hardback binding for theses.For more information call 278-6960. Or, you can use a bindery service such as the HF Group's Thesis On Demand. In both cases, be prepared to submit your own file or copy to be bound.